Frequently Asked Questions for Photographers
Click here for if you are not a photographer.
- How do I get started?
Signing up as a photographer is quick and easy as we include a step by step check list to help you complete your profile and be listed to accept bookings within 15 minutes.
Select "Sign Up" on the upper right hand corner of GoPicMe.com to begin.
- How do I upload my profile picture?
1. Select the round avatar on the top right and select "View Profile"
2. On the set up checklist, select "Fill out your profile"
3. On the Profile tab, click Edit in the round avatar to upload your photo (JPG under 5MB).
*If the photo is not centered properly, please edit the photo outside of GoPicMe and re-upload. Cropping and re-centering a profile photos will be in a future release. - How do I upload gallery photos?
1. Select your Avatar and select "Account Settings"
2. Select "Galleries"
3. Select "Create New Gallery" and select the style of shoot you are creating a gallery for. If the type of gallery you are looking for is not listed, select "Cancel" and go to "Packages" and make sure the type of shoot you provide is selected.
4. Select the style of shoot to create a gallery for and "Create"
5. On the corresponding gallery, select the + (plus) button to upload photos. A window will open below where you can drag and drop JPG photos to, or click in the window to select photos from your device. The maximum size for upload is 5MB. - How much does it cost to be listed?
It’s free to list. You will only get charged when you make money.
On the Basic Plan, GoPicMe charges a flat 10% fee per transaction (you can add that to your package price, so essentially the client pays for it).
Really busy? Upgrade to the Pro Plan for $50/mo. to lower the service fee to 5% per transaction.
*The service charge covers GoPicMe’s operating and marketing expenses (this also covers all payment processing fees).
There are no other additional fees. The price you set is the price the client pays. No surprises.
- Should my prices include sale taxes?
Yes, it's a good idea to include the sales tax for your area in the package price, but ultimately it's up to you and your business.
- What types of photo sessions can I list?
Wedding Wedding
Wedding Engagement
Portraits Family
Portraits Couple
Portraits Baby
Children/Family
Newborn/Baby
Portraits Senior Portrait
Portraits Maternity
Portraits Boudoir
Portraits Individual Portraits
Portraits Pet(S)
Portraits Mini Session
Corporate Head Shots In Studio
Corporate Head Shots On Location
Corporate Corporate Event
Corporate Products
Corporate Real Estate
Corporate Fashion
Corporate Food/Restaurant
Special Events Anniversary Party
Special Events Baby Shower
Special Events Bachelorette Party
Special Events Birthday
Special Events Bridal Shower
Special Events Engagement Party
Special Events Graduation Party
Special Events Other Party
Special Events Pregnancy Announcements
Special Events Proposals
Special Events Quinceañera
Other Photo Booth
Other Travel
Other Band/Concert Photos
Other Landscape
Other Profile Pictures
Other Car
Other AerialContact GoPicMe if there is a service you provide that is not on the list.
- How do packages work?
After researching, most types of photoshoots have a standard time limit and number of edits provided to the client. GoPicMe sets the standard session time and number of edited photos the client receives for each type of shoot. It simplifies the photo packages for the photographer and client. It also allows the client to easily compare prices. Photographer sets the a la carte pricing for any additional hour or edits the client may want to add.
- Can I set my own rate?
Yes, each package has a set value for "Length of Shoot" and "Edited Digital Photos" (See "How do packages work" FAQ for more info). You will need to set the price of the package as well as the price for the additional services (a la cart items).
- How do payments work?
GoPicMe uses Stripe to provide a secure and seamless payment experience for you and your customers. We’ll take care of getting you set up with a Stripe account, and you can accept payments immediately.
- How do people find and book me?
You will be listed using the zip code and radius that was selected when setting up your profile. Clients then find you in the search results for that area if it matches the type of shoot and dates they are searching for.
- How do I create a transfer to my bank account?
During the initial sign up process, there is an option to connect your bank account (to get paid) that will guide you through the Stripe set up process. Once that is complete, funds get transferred automatically to your bank account according to the Payment Terms of Service.
- How can I see the payments I received?
After your first booking your payments and their status will be visible in your dashboard.
1. Select your Avatar and select "View Profile"
2. Select Edit Profile
3. Select Billing
4. Select Dashboard - How do I reschedule the photo session?
Cancel the session and rebook. Rescheduling is in our future enhancement list.
- How do I cancel a booking?
1. Go to "Shoots"
2. "Booked"
3. On the shoot card, select the ellipses (3 dots), to expand the window and scroll down to cancel shoot.
*Make sure you are aware of the Cancellation Policy in the Payment Terms before you cancel the shoot. - Who can leave a review on my profile?
Only clients who have booked and completed a photo session on GoPicMe can leave a review.
- How do I accept a booking?
1. Go to "Shoots"
2. Under Pending
3. Select "Accept Booking" on the shoot request to book - How do I decline a booking?
1. Go to "Shoots"
2. Under Pending
3. Select "Decline Booking" on the shoot request to book - How do I message my client?
1. Go to "Shoots"
2. On the shoot card of the person you are trying to contact, select the overflow button (ellipses...) and scroll to the bottom to message the client. - How do I review the shoot questions the client answered when they booked a session?
1. Go to "Shoots"
2. Under Pending, it will be in the overflow window (ellipses...) and scroll to the bottom to "Review Questions"
3. If the session is booked, you will see a "Review Questions" button on the booked shoot card. - How do I report a photographer that is using my or another's copyrighted photos?
On the photographer's profile, select "Report" and include the reason for reporting the photographer.
- Do I get paid if the client cancels a shoot last minute?
Yes, you will still receive the retainer fee (50% of your package price). See the cancellation policy in the Payment Terms for more details.
- How do I contact GoPicMe?
Check the Help FAQ's, as many answers can be found there quickly.
If you have questions for your client, communicating with each other directly is often the quickest and easiest way to find a solution. Send a message to your client by going to "Shoots". On the shoot card of the client, select the ellipses (3 dots) and scroll to the bottom to message the client.
If you still need help, email support@gopicme.com and we will get you taken care of.